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Capabilities

Four Microsoft capabilities, delivered with depth

Power Platform, Dynamics 365 Customer Engagement (CE), SharePoint, and Copilot, each available as advisory, architecture, implementation, subcontract delivery, or long-term support alongside your team.

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Power Platform

Power Platform work you can hand over with confidence. When a client need outgrows off-the-shelf configuration, we design and build the governed apps, flows, and reporting alongside your team, cutting your delivery time.

  • Power Apps
  • Power Automate
  • Power BI
Partner need
A client needs governed apps, automated processes, and reporting beyond off-the-shelf configuration.
What DYFIA owns
We design, build, and test against the client's real data and access model.
What you own
You confirm scope, provide client access, and review delivery at each checkpoint.
Ways to engage
  • advisory
  • architecture
  • implementation
  • long-term support
Expected outcome
  • delivery time
Before we start
An existing Power Platform environment and stakeholder access for the chosen engagement format.

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Dynamics 365 CE

Dynamics 365 CE rollouts your client's teams actually use. We model the data, configure the sales and service workflows, and build the integrations, working to your project plan to lift user adoption.

  • Dynamics 365 CE
  • Dataverse
Partner need
A client's Dynamics 365 CE rollout needs delivery capacity beyond your internal team.
What DYFIA owns
We configure the apps, build integrations, and test workflows against real client scenarios.
What you own
You confirm the plan, provide stakeholder access, and review progress at each checkpoint.
Ways to engage
  • implementation
  • subcontract delivery
  • long-term support
Expected outcome
  • user adoption
Before we start
An existing Dynamics 365 tenant and stakeholder access for the chosen engagement format.

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SharePoint

A document layer your client's teams can navigate without asking. We design the site architecture, metadata, and permissions with your team, migrate what matters, and set up the governance that cuts everyday manual effort.

  • SharePoint Online
Partner need
A client's document estate has outgrown shared drives, and nobody trusts the current version.
What DYFIA owns
We design the architecture, metadata, and permissions, migrate the content, and document the governance.
What you own
You confirm scope, name an owner for content decisions, and provide tenant access.
Ways to engage
  • advisory
  • architecture
  • implementation
Expected outcome
  • manual effort
Before we start
Administrative access to the client's Microsoft 365 tenant and a named content owner.

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Copilot

Copilot pays off once people trust what it tells them. We tighten the permissions and content hygiene it depends on, run focused pilots, and build Copilot Studio agents, so user adoption grows on evidence.

  • Microsoft 365 Copilot
  • Copilot Studio
Partner need
A client has licensed Copilot, but nobody uses it because the content and permissions weren't ready.
What DYFIA owns
We prepare the content and permissions, run measured pilots, and build grounded agents.
What you own
You confirm the scenarios, name a business owner for each, and provide tenant access.
Ways to engage
  • advisory
  • implementation
  • long-term support
Expected outcome
  • user adoption
Before we start
Assigned Copilot licenses, administrative tenant access, and a named business owner per scenario.

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Certified to deliver

Microsoft certifications held across the DYFIA team, shown anonymously — the credential behind the capabilities above, not the individual.

12Microsoft certifications held across the DYFIA team

Power Platform

  • Microsoft Certified Expert badge
    PL-600

    Power Platform Solution Architect Expert

    ExpertPower Platform

    Microsoft

  • Microsoft Certified Associate badge
    PL-100

    Power Platform App Maker Associate

    AssociatePower Platform

    Microsoft

  • Microsoft Certified Associate badge
    PL-400

    Power Platform Developer Associate

    AssociatePower Platform

    Microsoft

Dynamics 365

  • Microsoft Certified Associate badge
    MB-200

    Power Platform + Dynamics 365 Core

    AssociateDynamics 365

    Microsoft

  • Microsoft Certified Associate badge
    MB-210

    Dynamics 365 Sales Functional Consultant Associate

    AssociateDynamics 365

    Microsoft

  • Microsoft Certified Associate badge
    MB-220

    Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate

    AssociateDynamics 365

    Microsoft

  • Microsoft Certified Associate badge
    MB-230

    Dynamics 365 Customer Service Functional Consultant Associate

    AssociateDynamics 365

    Microsoft

  • Microsoft Certified Associate badge
    MB-240

    Dynamics 365 Field Service Functional Consultant Associate

    AssociateDynamics 365

    Microsoft

Data & AI

  • Microsoft Certified Associate badge
    DA-100

    Power BI Data Analyst Associate

    AssociateData & AI

    Microsoft

  • AI Transformation Leader badge
    AB-731

    AI Transformation Leader

    Data & AI

    Microsoft

Azure

  • Microsoft Certified Fundamentals badge
    AZ-900

    Azure Fundamentals

    FundamentalsAzure

    Microsoft

Training

  • Microsoft Certified Trainer badge
    MCT

    Microsoft Certified Trainer

    TrainerTraining

    Microsoft